Delete your account

This is how to delete your Places 360 account, and what happens to your data when you do. Places 360 is made by Digit Places Limited.

In the app

Open Places 360, go to Profile, tap Delete account, read what will be removed, then tap Delete my account and confirm. It works the same on iPhone and Android, and it happens straight away.

If you can’t sign in

Email hello@places360.io from the address on your account and ask us to delete it. We’ll do it and reply within 30 days.

Deleted straight away

• Loyalty cards, stamps and unspent rewards. Deleted everywhere, for good. Rewards you haven’t used are lost.
• Your Places and memberships. Every venue link is severed; venues can no longer see you.
• Sign-in, profile and devices. Your email, name, QR code and push tokens are erased.

Kept, without your name

• Order records. Kept without your name, phone or address attached, because venues are legally required to keep sales records, for as long as UK tax law requires. Nothing in them points back to you.

Deletion is permanent. There is no undo, no grace period, and no way for us to restore stamps or rewards afterwards.

If you run a business on Places 360

A business can’t lose its owner this way: its customers, menu and sales records would be stranded. Email hello@places360.io to transfer or close the business first, then you can delete your account.

More on how we handle data is in our privacy policy.